March 28, 201600:11:23

Kathy Ross, VP & CIO, Sacred Heart Health System and Providence Hospital, Chapter 3

Using care navigators to engage patients 20 years of dramatic change — “IT is constantly changing.” Previous CIO role at Beaufort Memorial Her leadership style: “I give them guidance, but there’s no micromanaging.” A responsibility to mentor Advice for CIOs: Don’t be afraid

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