January 6, 2020 • 00:12:53

Q&A with CIO Mathew Gaug, Part 2: “There’s a Lot to Do, but It’s Good Work.”

Sometimes the most effective way to help develop staff is to take them away from the day to day, says CIO Mathew Gaug, who talks about why he’s a firm believer in cross-training and rounding.

No transcript available.